POLICIES
Privacy Policy
Effective Date: [Tuesday, 04 July 2023]
This Privacy Policy describes how Digital Technology Solutions (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our e-learning platform, services, and related products (collectively referred to as the “Services”).
Information We Collect
- Personal Information: When you create an account and use our Services, we may collect certain personal information, such as your name, email address, contact details, and any other information you provide to us voluntarily.
- Usage Information: We may automatically collect information about your use of our Services, including your IP address, browser type, device information, operating system, referring URLs, and interactions with the Services. This information helps us improve the functionality and security of our Services.
- Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience and personalize the Services. These technologies collect information about your browsing activities and usage patterns on our platform.
Use of Information
- Provide and Improve the Services: We use the collected information to deliver, operate, maintain, and improve our Services, customize your user experience, and respond to your inquiries and requests.
- Communication: We may use your contact information to communicate with you about our Services, updates, newsletters, promotions, and other relevant information. You can opt out of receiving these communications at any time.
- Analytics and Aggregated Data: We may use anonymized and aggregated information for analytical purposes, to understand trends, improve our Services, and develop new features and functionalities.
- Legal Compliance: We may process your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Sharing of Information
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our Services, such as hosting, data analysis, customer support, and marketing
- Business Transfers: In the event of a merger, acquisition, or sale of our company assets, your information may be transferred or disclosed to a third party as part of the transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities.
- Consent: We may share your information with third parties if we have obtained your consent to do so.
Data Security
We take reasonable measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, update, or delete the information we hold about you. You may also have the right to restrict or object to certain processing activities. Please contact us using the details provided at the end of this policy to exercise your rights.
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement
Changes to this Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. We will notify you of any material updates by posting the revised policy on our website or other means. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our Privacy Policy or our privacy practices, don’t hesitate to get in touch with us at support@dts4.co.za.